Why Touch of Europe
When you’re considering why you should hire one cleaning company over another, the item at the top of your list will likely be the quality of service. For this reason, Touch of Europe is a step above the rest. Our diligent work ethic and our attention to detail make us the most efficient and cost-effective cleaning service you can find in Madison, Wisconsin, and its surrounding areas.
Training is Key to Our Success
At Touch of Europe, we know our business would be nothing without our clients. Our success is measured only upon your satisfaction and desire to keep working with us. We believe that clients who are satisfied with our services are satisfied because of the superiority of our employees. Therefore, the cleaning systems on which our employees are trained are of the utmost importance to us.
Each employee goes through 100 hours of training before they are considered fully trained. They are assigned a one-on-one coach who sticks with them during their training period, ensuring that there’s an experienced professional guiding them at all times.
The first step is watching training videos about our cleaning processes and how to use the equipment and cleaning products. Touch of Europe employees are specifically trained about the proper method for cleaning marble flooring as well, since we have found many of our clients have marble floors. Once they have completed the training, they take an assessment before they ever go into the field to clean to ensure they’ve fully grasped our methods.
European Expectations
Touch of Europe is owned and operated by Ursula and her daughter, Ava. As much as they expect their employees to learn and utilize the skills they are taught in training, they too frequent conferences and workshops to continually update their cleaning techniques. Your home will be cleaned using up-to-the-minute protocols and cleaned as thoroughly as possible.
Touch of Europe provides all the cleaning products and equipment, saving you the time and hassle of making sure everything is there when your cleaning team arrives to clean. We only use organic, eco friendly cleaning products, keeping your family healthy and chemical free. Touch of Europe is also fully insured and bonded, and happy to provide you with proof should you need it for any reason.
We believe that it is imperative for a cleaning service and to be bonded and insured. Many cleaning services and independent providers do not carry liability insurance, but you’ll never have to worry about liability when Touch of Europe is in your home. Our cleaning teams provide you a checklist after every cleaning. Our goal is always to maintain customer satisfaction with our services. We rely on our customer feedback to ensure a clean and happy home. We are also a pet friendly company!
Our Commitment to You
At Touch of Europe, we’re proud to promise every customer the following:
- Our number one priority is your satisfaction! If you’re not 100% happy with your cleaning, we will come back and re-clean that space
- Our staff is well trained to maintain a safe and clean environment
- We are committed to a strong and positive relationship with our customers
- We provide customized services to meet your unique needs
We are now serving in Madison and the surrounding areas: Cottage Grove, Fitchburg, McFarland, Stoughton, Madison, Monona, Maple Bluff, Middleton, Sun Prairie, Verona, Waunakee, DeForest, Westport and Windsor.
